RoundWorks IT

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Managed IT Services and Support

Managed IT Services and Support

As one of our Managed IT Services clients, you won’t have to worry about IT issues and nightmares, again.

We become your IT department, and with guaranteed 15 minute response times, 12 hours a day, 5 days a week, all you need to do is give us a ring or drop us a line whenever there’s problem and we’ll get it sorted.

Ah, our bread and butter, Managed IT Support or often referred to as Managed Services.

Our Managed IT Services includes 30 day rolling contracts, one monthly fixed fee, one company to monitor, manage, support and innovate your IT systems and infrastructures.

Your IT, becomes our IT.

No matter where your business is situated our Managed IT Services can come to you. We service companies in Nottingham, Mansfield, Derby, Sheffield, Chesterfield, Lincoln, Rotherham and across the East Midlands.

So, what are Managed IT Services?

All inclusive, no holds barred, all you can eat IT Support. We’ll maintain your IT systems and be on hand 5 days a week, 12 hours a day for you and your staff.

We don’t just fix problems, we prevent problems and IT failures with monitoring, pro-active maintenance, IT audits and innovation.

We’re your partner in crime when it comes to IT offering a dedicated account manager who’ll work with you, and not against you to achieve your IT goals. They’ll handle purchases, projects and most importantly, your relationship with us.

  • All you can eat, unlimited IT Support from 7am-7pm weekdays
  • Site visits included in the single monthly fee
  • Endpoint monitoring and management; we keep your IT running optimally
  • Microsoft 365/GSuite Management; we’ll manage your platforms
  • Updates & Patch Management; ensuring devices are up to date and secure
  • 3rd Party Vendor Management; we’ll save you time (and stress!) by dealing with 3rd parties on your behalf
  • 15 minute response times
  • Inclusive free IT audits; comprehensive and easy to understand

Why Managed IT Services

  • Lower IT costs vs inhouse staffing
  • Access to a wide variety of technical skillsets
  • No HR stresses, allowing you to focus on your business
  • A team of IT professionals beside you, 12 hours a day, 5 days a week
  • Experienced with the latest technology and upcoming technology, we’re always innovating
  • Centralised technology and consolidation; one supplier, all the boxes ticked
  • Increased service levels

Why RoundWorks IT for your Managed IT Service needs?

  • We’re 5★ rated, highly reviewed and recommended
  • We’re flexible, offering 30 day rolling contracts
  • Fixed monthly costs
  • We’re dynamic and tailor our services based around your requirements
  • We’re responsive, backed by our 15 minute SLA
  • We’re approachable, we’re here from 7am-7pm Mon-Fri (out of hours contracts are available)
  • We’re an award winning, customer focused business

What our clients say...

Diann Turpin

22/03/2021

StarStarStarStarStar

RoundWorks are amazing and super efficient!

Callam Guild

16/03/2021

StarStarStarStarStar

Extremely responsive, at quick speeds, and always prepared to go the extra mile to understand and help you! Brilliant service.

Ian Cromie

05/03/2021

StarStarStarStarStar

We've used RoundWorks IT for a number of years now and are really pleased with everything they have done for us. They have provided tremendous support with our office and hardware needs, including a huge office redesign. The team on their Helpdesk are top class. They are approachable, engaging, and committed to finding solutions. It doesn't matter what your level IT knowledge is, you feel comfortable calling them.

Paul Williams

28/10/2020

StarStarStarStarStar

As a seasoned client of RoundWorks IT we have been so impressed by not only the professional service, expertise and speed of delivery in dealing with issue, but additionally we are over the moon by their “nothing is to big/small” and “can do attitude”. Backed up by decent service charges and without doubt excellent value for money, (what you see is what you get) the Brunts charity would highly endorse this company to anyone wishing to have a quality and reliable IT support services.

Matt Parker

09/09/2020

StarStarStarStarStar

Fantastic company, friendly staff. Always get the problem solved quickly and effectively.

Sarah McNicol

07/09/2020

StarStarStarStarStar

RoundWorks IT always provide a prompt, professional and friendly service. They care about their customer and this comes across in the responsive approach and in the way they communicate and keep me updated. I feel reassured knowing that any IT problems that crop up will be sorted in a timely manner and that ongoing IT maintenance is handled.

Andrew Jackson

29/07/2020

StarStarStarStarStar

The fantastic Roundworks team have transformed our IT management during the last 12 months. Prior to engaging them as our outsourced IT provider, our small charity muddled along trying to resolve our IT issues ourselves or by asking friends for help. Using their service has saved us hours of time (trying to google the issues) and has brought an increased level of professionalism to our work. I would highly recommend Matt, Luke and the whole Roundworks team to any SME or charity looking for outsourced IT. Great service, excellent response times, and clear, jargon-free communication!

George Atkinson

24/07/2020

StarStarStarStarStar

Roundworks are light years ahead of other IT support companies that I have worked with in the past. The service is exceptional and friendly and everyone that I have encountered is more than competent.

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Enjoy our Dedicated Managed IT Services

Contact our team

Want to get started with our Managed IT Services? Drop us a line today and we’ll get to work on how we can start to help your business IT solutions.

Call us: 0333 344 4645

We look forward to hearing from you.

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