RoundWorks IT

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Emergency On-site and Remote IT Support

Emergency On-site and Remote IT Support

Receive emergency IT support with RoundWorks IT and let us help to get your IT systems back up and running. We don’t charge for call-out fees and you pay for our time only.

In a bit of  a pickle?

Let’s cut to the chase; if you require emergency IT support, get in touch! We provide businesses with on on-site and remote emergency IT support.

As a devoted team driven to help and improve IT systems, we have the experience and tools to respond quickly, ensuring your business is up and running without further delay.

If you have no contingency plan or managed IT support, we may be able to help too.

Plan for Failure with Managed IT Support

Because life isn’t 9 to 5, we strongly recommend planning for business continuity with our managed IT services.

For advice or free IT audit for any business size, contact us on 0333 344 4645 or fill in our contact form.

What can cause unexpected IT failures?

Common issues we come across when helping businesses who need emergency IT support includes:

Network and server failure

Our IT support team can help you get out of a sticky situation if your network or service has suffered a full or partial failure.

A breach in security

Sadly many businesses can experience security breaches if their IT security isn’t up to par! Aside from helping you solve the issue, we can always advise you on the best IT Security policies to ensure this doesn’t happen again.

Natural disasters

If your office has been affected by flood, fire or other natural disaster and you find yourself without any of your business assets, we can help advise you on the best solution to ensure data is backed up and restored.

A Different Approach for Emergency IT Support

  • Pay for our time only, no callout fees.
  • Transparent pricing and quotations supplied in advance.
  • Fully equipped inventory with access to the UK’s most extensive network of hardware suppliers.
  • Majority of situations handled remotely with rapid escalation for onsite assistance.
  • Onsite emergency IT support for the East Midlands with remote help available outside the region.

What our clients say...

Diann Turpin

22/03/2021

StarStarStarStarStar

RoundWorks are amazing and super efficient!

Callam Guild

16/03/2021

StarStarStarStarStar

Extremely responsive, at quick speeds, and always prepared to go the extra mile to understand and help you! Brilliant service.

Ian Cromie

05/03/2021

StarStarStarStarStar

We've used RoundWorks IT for a number of years now and are really pleased with everything they have done for us. They have provided tremendous support with our office and hardware needs, including a huge office redesign. The team on their Helpdesk are top class. They are approachable, engaging, and committed to finding solutions. It doesn't matter what your level IT knowledge is, you feel comfortable calling them.

Paul Williams

28/10/2020

StarStarStarStarStar

As a seasoned client of RoundWorks IT we have been so impressed by not only the professional service, expertise and speed of delivery in dealing with issue, but additionally we are over the moon by their “nothing is to big/small” and “can do attitude”. Backed up by decent service charges and without doubt excellent value for money, (what you see is what you get) the Brunts charity would highly endorse this company to anyone wishing to have a quality and reliable IT support services.

Matt Parker

09/09/2020

StarStarStarStarStar

Fantastic company, friendly staff. Always get the problem solved quickly and effectively.

Sarah McNicol

07/09/2020

StarStarStarStarStar

RoundWorks IT always provide a prompt, professional and friendly service. They care about their customer and this comes across in the responsive approach and in the way they communicate and keep me updated. I feel reassured knowing that any IT problems that crop up will be sorted in a timely manner and that ongoing IT maintenance is handled.

Andrew Jackson

29/07/2020

StarStarStarStarStar

The fantastic Roundworks team have transformed our IT management during the last 12 months. Prior to engaging them as our outsourced IT provider, our small charity muddled along trying to resolve our IT issues ourselves or by asking friends for help. Using their service has saved us hours of time (trying to google the issues) and has brought an increased level of professionalism to our work. I would highly recommend Matt, Luke and the whole Roundworks team to any SME or charity looking for outsourced IT. Great service, excellent response times, and clear, jargon-free communication!

George Atkinson

24/07/2020

StarStarStarStarStar

Roundworks are light years ahead of other IT support companies that I have worked with in the past. The service is exceptional and friendly and everyone that I have encountered is more than competent.

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Contact Us Today

Ease your IT nightmares.

We’re happy to assist and if possible, return your IT systems to a healthy, speedy state, it’s all part of the service!

Call us: 0333 344 4645

We look forward to assisting you.

    Yes, I would like to receive a free audit. Please contact me