RoundWorks IT

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Hosted Telephony

Hosted Telephony

With an overabundance of PBX and VoIP systems on the market claiming substantial savings, latest technology, integration for this and that and so on.

In reality, you’re using a fraction of available features. Sound familiar? If you’ve spoken with us, you’ll appreciate we enjoy a good natter. It’s what makes us unique — so naturally, over-paying for Telephony, until now, left a bitter-sweet taste.

Meet 3CX – the future of telephony.

3CX Logo

3CX expertly blends the benefits of traditional PBX and VoIP systems into a single solution for any business size. A collection of useful (yes, really!) applications are included with painless setup and roll out for all businesses.

Daily management and maintenance is included as part of our offering, we’ll supply, maintain and upgrade.

Reduce Telephony Costs by up to 80%

Typical savings of up to 80% are realistic, compared with traditional PBX and VoIP systems. For example, licensing based on the number of simultaneous calls – not extensions is factored into the monthly subscription. Why pay more because you employ more?

Straight-Forward Installation & Management

Nothing compares to 3CX within the telephony industry. Pre-configured templates with Plug-and-Play for smooth set up and automatic configuration. Simple hassle-free installation.

On-Premise or Cloud Deployment

Flexibility is not a word commonly associated with Telephony – until now. The word describes the ease of deployment online or on-premise; either way, the choice is yours.

Security & Back-Up – A Cut Above The Rest!

When it comes to security and data restoration, 3CX sets the industry standard. Robust security at the heart of the platform, exclusively developed for exceptional protection from nasties.

Take Your Extension Number With You

Many PBX and VoIP systems won’t support the transfer of a direct dial number. Fortunately, 3CX’s mobile application for Android and iOS ensures you stay in the loop.

Call Centre Features

A 3CX Pro and Enterprise licence includes advanced call centre features with no additional set up costs: Advanced Reporting; Queue Strategies & Real-time Statistics; CRM integration; API-enabled for advanced integrations and Live Chat for Web.

Why RoundWorks IT for Hosted Telephony?

6 Reasons to Choose RoundWorks IT for your Telephony Solutions.


We’re flexible. Rollin’ monthly contracts.


We’re experienced; all of our engineers are certified.


We’re your technological partner in crime. We can look after your IT too!


We’re here to support you, 5 days a week, 12 hours a day as standard. We’re available 24/7, 365 too.


We’re inclusive. Our setup costs are black and white.


Always up to date. We’ll look after your telephone system, as if it’s our own.

What our clients say...

Diann Turpin



RoundWorks are amazing and super efficient!

Callam Guild



Extremely responsive, at quick speeds, and always prepared to go the extra mile to understand and help you! Brilliant service.

Ian Cromie



We've used RoundWorks IT for a number of years now and are really pleased with everything they have done for us. They have provided tremendous support with our office and hardware needs, including a huge office redesign. The team on their Helpdesk are top class. They are approachable, engaging, and committed to finding solutions. It doesn't matter what your level IT knowledge is, you feel comfortable calling them.

Paul Williams



As a seasoned client of RoundWorks IT we have been so impressed by not only the professional service, expertise and speed of delivery in dealing with issue, but additionally we are over the moon by their “nothing is to big/small” and “can do attitude”. Backed up by decent service charges and without doubt excellent value for money, (what you see is what you get) the Brunts charity would highly endorse this company to anyone wishing to have a quality and reliable IT support services.

Matt Parker



Fantastic company, friendly staff. Always get the problem solved quickly and effectively.

Sarah McNicol



RoundWorks IT always provide a prompt, professional and friendly service. They care about their customer and this comes across in the responsive approach and in the way they communicate and keep me updated. I feel reassured knowing that any IT problems that crop up will be sorted in a timely manner and that ongoing IT maintenance is handled.

Andrew Jackson



The fantastic Roundworks team have transformed our IT management during the last 12 months. Prior to engaging them as our outsourced IT provider, our small charity muddled along trying to resolve our IT issues ourselves or by asking friends for help. Using their service has saved us hours of time (trying to google the issues) and has brought an increased level of professionalism to our work. I would highly recommend Matt, Luke and the whole Roundworks team to any SME or charity looking for outsourced IT. Great service, excellent response times, and clear, jargon-free communication!

George Atkinson



Roundworks are light years ahead of other IT support companies that I have worked with in the past. The service is exceptional and friendly and everyone that I have encountered is more than competent.

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Ready to Reduce Telephony Costs?

Absolutely! Let’s Get Cracking…

We need the basics to understand your requirements and quote accurately to migrate to 3CX.

We won’t keep you waiting. No over-selling or false promises, just the facts and honest advice.

If an alternative solution exists for your business – and cheaper, we’ll say!

Call: 0333 344 4645

We look forward to hearing from you.

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